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Create a post-purchase experience to remember

Integrate your shipping alerts and email marketing to enhance customer communication and lower churn.

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Your marketing strategy shouldn't stop at the checkout page.

How it works

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Build strong marketing workflows

Leverage Shipup's post-purchase notifications to build strong marketing workflows. For example, send discounts or gifts automatically to customers that experience a delivery incident.

Send branded email notifications at each step of the delivery

Create your email templates to create a seamless, branded post-purchase experience.

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Measure success and optimize

Enjoy full data visibility and track the success metrics for your workflows to drive your optimization strategies.

Features

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Branded communications

Replace delivery notifications and take full control of copy and visuals using your own brand identity and tone of voice.

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Leverage display ads

Shipping notifications have a high open rate (>65%). Use this opportunity to display ads to promote other products.

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Automated flows

Create different automated flows depending on shipping triggers to keep your customers updated at every step in the delivery process.

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Dynamic email templates

Customize your templates with dynamic rows, promo banners, thank you notes, and links to your social media.

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Tracking configuration

Add tracking buttons and configure tracking links to measure customer engagement.

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Pickup point maps

A map of the pickup point and info about changes to the pickup point can be displayed directly in the email.

Set up

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Connect in a click

Connect to Klaviyo to create automated flows and branded emails in just a few clicks.

See Shipup in Action

Our partners

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Testimonials

Very happy to be able to personalize emails. All markets use Shipup, FR, IT, ES / CA and US recently launched. Very few complaints related to delivery.

- Filorga

We have more leverage with our carriers & warehouse to decrease the time it takes to create an order. It’s increased the quality of the data we have about our shipping operations.

- NA-KD

Shipup’s tracking page builder is one of the best I’ve ever seen. It’s very intuitive and easy to use.

- Highline Wellness

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The top 4 post-purchase KPIs: how to track and improve them

This guide is equal parts strategy and actionable insights. It will help you take control of your brand's post-purchase experience using Zendesk's most powerful features. Although it is particularly actionable for Zendesk users, it can also be applied to any website.

 
Download Now
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Book a Demo

Ready to reshape your post-purchase experience? Book a demo with the Shipup team to discover how our products integrate with your existing tech stack to deliver a seamless customer journey.
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