Create a post-purchase experience to remember

Integrate your shipping alerts and email marketing to enhance customer communication and lower churn.


Your marketing strategy shouldn't stop at the checkout page.

How it works


Build strong marketing workflows

Leverage Shipup's post-purchase notifications to build strong marketing workflows. For example, send discounts or gifts automatically to customers that experience a delivery incident.

Send branded email notifications at each step of the delivery

Create your email templates to create a seamless, branded post-purchase experience.


Measure success and optimize

Enjoy full data visibility and track the success metrics for your workflows to drive your optimization strategies.



Branded communications

Replace delivery notifications and take full control of copy and visuals using your own brand identity and tone of voice.


Leverage display ads

Shipping notifications have a high open rate (>65%). Use this opportunity to display ads to promote other products.


Automated flows

Create different automated flows depending on shipping triggers to keep your customers updated at every step in the delivery process.


Dynamic email templates

Customize your templates with dynamic rows, promo banners, thank you notes, and links to your social media.


Tracking configuration

Add tracking buttons and configure tracking links to measure customer engagement.


Pickup point maps

A map of the pickup point and info about changes to the pickup point can be displayed directly in the email.

Set up


Connect in a click

Connect to Klaviyo to create automated flows and branded emails in just a few clicks.

See Shipup in Action

Our partners



Very happy to be able to personalize emails. All markets use Shipup, FR, IT, ES / CA and US recently launched. Very few complaints related to delivery.

- Filorga

We have more leverage with our carriers & warehouse to decrease the time it takes to create an order. It’s increased the quality of the data we have about our shipping operations.


Shipup’s tracking page builder is one of the best I’ve ever seen. It’s very intuitive and easy to use.

- Highline Wellness

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The top 4 post-purchase KPIs: how to track and improve them

This guide is equal parts strategy and actionable insights. It will help you take control of your brand's post-purchase experience using Zendesk's most powerful features. Although it is particularly actionable for Zendesk users, it can also be applied to any website.


Book a Demo

Ready to reshape your post-purchase experience? Book a demo with the Shipup team to discover how our products integrate with your existing tech stack to deliver a seamless customer journey.