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Take a proactive approach to customer service

Engage your customers during their delivery, gain actionable feedback, and monitor performance in real time.

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Ensure a high quality post-purchase experience

How it works

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Gain the visibility you need

Get a clear view of all your orders (in transit, late, delivered, etc) thanks to our auto sync feature.

Create a unique and engaging delivery experience

Craft your own notifications & embedded tracking page for a branded post-purchase experience.

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Take a proactive approach to support

Inform your customers proactively of any delivery issues with AI-calculated ETAs & notification updates for stalled shipments.

Features

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Shipping updates

Engage with your customers during their delivery with automated shipping updates at every step without writing a line of code.

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Automated surveys

Customers automatically receive surveys upon delivery with smart routing for self resolution.

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Smart delivery

Smart delivery estimates that detect late packages and automatically update during the delivery process.

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Advanced analytics

Track key metrics and develop custom dashboards to monitor your carriers' performance.

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Multi-store connection

Connect all of your Shopify stores to Shipup to centralize all shipping information in one place.

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7 languages supported

If your business is global, your eCommerce tools should be too. We support the 7 major global languages.

Set up

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Native integration

Install the Shipup Shipping Notification Extension in Shopify via the Marketplace.

Connect in a click

Create & connect an embedded tracking page to your website in just a few clicks.

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Drag and drop

Edit your tracking page & notifications with an easy-to-use drag & drop editor.

See Shipup in Action

Our partners

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Testimonials

Very happy to be able to personalize emails. All markets use Shipup, FR, IT, ES / CA and US recently launched. Very few complaints related to delivery.

- Filorga

We have more leverage with our carriers & warehouse to decrease the time it takes to create an order. It’s increased the quality of the data we have about our shipping operations.

- NA-KD

Shipup’s tracking page builder is one of the best I’ve ever seen. It’s very intuitive and easy to use.

- Highline Wellness

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The top 4 post-purchase KPIs: how to track and improve them

This guide is equal parts strategy and actionable insights. It will help you take control of your brand's post-purchase experience using Zendesk's most powerful features. Although it is particularly actionable for Zendesk users, it can also be applied to any website.

 
Download Now
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Book a Demo

Ready to reshape your post-purchase experience? Book a demo with the Shipup team to discover how our products integrate with your existing tech stack to deliver a seamless customer journey.
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